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Mystical Dimensions By Mahak
ABN: 89 804 083 191

1. About the Website

Welcome to www.mysticaldimensionsbymahak.com.au and/or www.mysticaldimensionsbymahak.com (Website). The Website is operated by Mystical Dimensions By Mahak ABN :89 804 083 191 (Mystical Dimensions). Any information, documents or content provided by Mystical Dimensions is general information. By accessing and/or using the Website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (“Terms”). In these Terms, 'us', 'we' and 'our' means Mystical Dimensions and our related bodies corporate.

2. Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you. Mystical Dimensions has the right to modify the policies, conditions, payments, fees and these Terms at any time.

3. Accuracy, completeness and timeliness of information

• (a) The services provided includes but is not limited to Akashic records reading, Mantra healing, Five Elements Healing and Channelling. We provide wellbeing, spiritual guidance or personal insight services.
• (b) You acknowledge that the sessions will be conducted online and we will communicate the session booking details if applicable. The sessions start at the agreed time and if it starts late due to your delay, the session duration may be reduced.
• (c) You acknowledge that the services provided by Mystical Dimensions are for educational and developmental purposes only and do not constitute health, medical, psychological or spiritual advice. Mystical Dimensions does not guarantee any particular outcome or result from the services. You are responsible for implementing any strategies or recommendations.
• (d) The information on our Website and during the online sessions are not intended to provide a comprehensive summary of the subject matter covered. The content does not replace the face to face relationship with your medical professional, healthcare practitioner and/or spiritual leader. We encourage you to seek advice from your medical professional, healthcare practitioner and/or spiritual leader in addition to the advice we provide you.
• (e) Third parties may be permitted to post content on our Website. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our Website, to the extent permitted by law, including the Australian Consumer Law (ACL), we make no warranty regarding the information. You should monitor any changes to the information contained on this Website. We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this Website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our Website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

4. Purchase of Products or Services

• (a) Where the option is given to you, you may make payment for the products or services (the “Fee”) by way of a third-party electronic payment system embedded on the Website or by direct transfer.
• (b) In using the Website or when making any payment, you warrant that you have read, understood and agree to be bound by the third party’s terms and conditions which are available on their website (if applicable).
• (c) You acknowledge and agree that where a request for the payment of the Fee is returned or denied, for whatever reason by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges or debt collection costs, associated with the Fee.
• (d) Once Mystical Dimensions has confirmed payment of the Fee, you will receive a receipt as confirmation, and Mystical Dimensions may retain your purchase details for future reference.

5. Refunds and Returns

• (a) All bookings are final and fees are non-refundable and non-transferable.
• (b) If the client is unable to attend a scheduled online session, they must provide at least 24 hours’ notice prior to the session start time. Where sufficient notice is given, the session may be rescheduled once to a mutually agreed date, provided that the rescheduled session occurs within 45 days of the original appointment date.
• (c) You agree that the failure to provide the required notice will result in the session being forfeited.
• (d) Mystical Dimensions will not be liable for any loss or damage arising if we have to cancel or reschedule an online session.

6. Warranty

• (a) Mystical Dimensions will use its best efforts and take all reasonable steps to help you achieve the desired results. However, Mystical Dimensions makes no warranty that the program, event or services will meet your requirements or that all clients will achieve the same results.
• (b) To the maximum extent permitted by law, including the ACL, we make no warranties or representations about the products or services including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that all the services will be provided and that access will be uninterrupted or error-free.
• (c) You acknowledge that some of the services are provided by third parties. We can make no guarantee in relation to the third parties. We hold no liability to you as a result of any conduct of the contractors or agent or the misuse by any party.
• (d) You acknowledge that you take full responsibility for your decisions. You agree that Mystical Dimensions shall not be held responsible for any damage or loss. You agree to assume all risks and agree that no liability will be attached to Mystical Dimensions for any loss or damages to your health or your business.
• (e) Nothing in these Terms excludes, restricts or modifies any condition, warranty, right or remedy conferred on you by the ACL or any other applicable law that cannot be excluded, restricted or modified by agreement. Subject to those rights that cannot be excluded under the ACL, our liability for a breach of a non-excludable condition or warranty is limited, at our option, to the supply of equivalent services or the repair of the services.
• (f) In no circumstances are we liable for any special, indirect or consequential loss, even if you advise Mystical Dimensions of any special circumstances or such loss was reasonably foreseeable.

7. Copyright and Intellectual Property

• (a) You acknowledge that the Website, the products, services, Mystical Dimensions’ name, and any logos, designs, text, graphics, software, content, files, materials, and any other intellectual property rights contained therein, including without limitation, any copyrights, patents, trademarks, proprietary or other rights arising thereof, are owned by Mystical Dimensions or its affiliates, licensors, or suppliers whether displayed on the Website, membership site, social media accounts, blog, podcast or on any other related platform (Content).
• (b) You hereby indemnify and agree to keep indemnified Mystical Dimensions against all liability, losses or expenses incurred by Mystical Dimensions in relation to or in any way directly or indirectly connected with any breach of intellectual property rights of Mystical Dimensions or any third party by you.
• (c) You may not, without the prior written permission of Mystical Dimensions and the permission of any other relevant rights owners, broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content for any purpose.
• (d) For any services which enable you to use the Content owned or licensed by Mystical Dimensions, we grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Content for non-commercial use only.

8. Privacy

Mystical Dimensions takes your privacy seriously. .We collect personal information about you in order to respond to your enquiry or provide you with further information and for purposes otherwise set out in our Privacy Policy.

9. General Disclaimer

• (a) Any information, advice, content or documentation provided on the Website, through the services or within products, programs, social media accounts, podcast, blog or on any other related platform do not constitute professional, medical, health, psychological, spiritual, financial, business or other advice, and are provided for general information and guidance purposes only.
• (b) All care is taken in the preparation of the information and published materials on the Website, through the services or within products, programs, social media accounts, podcasts, blogs, or on any other related platform. Mystical Dimensions does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose.
• (c) You acknowledge that participation in any healing session and/or the use of any services, products or merchandise is voluntary and that outcomes cannot be guaranteed. You accept all risks of any injury, illness or adverse outcome (whether physical, mental or emotional), and any impact on relationships, business activities or employment, arising from or in connection with any session, service, product or merchandise supplied. To the maximum extent permitted by law, you release and forever discharge Mystical Dimensions, the practitioner, the business, and their respective owners, directors, officers, employees, contractors and agents from any and all claims, demands, actions, proceedings, losses, liabilities, costs and expenses (including for negligence) arising from or in connection with the above.
• (d) You voluntarily participate in the session (including any online video session) and assume all risks associated with the session and any services provided at your request.
• (e) You acknowledge and agree that instant healing, and the immediate removal of “blocks” or “curses”, is not promised and should not be expected. Any timeframes discussed (including an indicative period of approximately 3 to 6 months for the effects of any healing to become apparent) are estimates only, will vary between individuals, and do not constitute a guarantee, warranty or representation as to outcome or timing.
• (f) To the extent permissible by law, Mystical Dimensions will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason or your reliance on the information, advice or documentation on the Website, products, programs, social media accounts, podcasts, blogs or on any other related platform.
• (g) You acknowledge that Mystical Dimensions does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the products or programs.
• (h) Subject to this clause, and to the extent permitted by law, all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and Mystical Dimensions will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable consumer guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the purchase services or these Terms (including as a result of not being able to use the purchase services or the late supply of the purchase services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
• i. failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records
• ii. the accuracy, suitability or currency of any information on the Website, the purchase service, or any of its Content related products (including third party material and advertisements on the Website);
• iii. costs incurred as a result of you using the Website, the services or any of the products or programs;
• iv. the Content or operation with respect to links that are provided for your convenience;
• v. any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
• vi. any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

10. Limitation of Liability

• Mystical Dimensions’ total liability arising out of or in connection with the purchase services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent purchase price paid by you under these Terms or where you have not paid the purchase price, then the total liability of Mystical Dimensions is the resupply of information or purchase services to you.
• (b) You expressly understand and agree that Mystical Dimensions, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This includes, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

11. Indemnity

You must indemnify Mystical Dimensions, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:

• (a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with you;
• (b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
• any breach of the Terms.

12. Events Beyond Control

Neither party shall be liable to the other party for any loss where such failure is occasioned by causes beyond its reasonable control including but not limited to by fire, flood, riot, strike, war, pandemic, restrictions and prohibitions or any other actions by any government or semi government authorities.

13. Dispute Resolution

Any concern or dispute arising out of or in connection with the services or these terms must first be raised with the business and the parties will use reasonable efforts to resolve it promptly and in good faith through email and/or telephone communications.

14. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any dispute arising out of or in any way relating to these Terms will be governed pursuant to the laws of Victoria,

Mystical Dimensions By Mahak
ABN: 89 804 083 191

1. We Respect Your Privacy

Welcome to www.mysticaldimensionsbymahak.com.au and/or www.mysticaldimensionsbymahak.com (Website). The Website is operated by Mystical Dimensions By Mahak ABN :89 804 083 191 (Mystical Dimensions). We respect your right to privacy and are committed to safeguarding the privacy of our customers, and Website visitors. This policy sets out how we collect and treat your personal information.

"Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, address, email address, time of birth, place of birth and any other type of information that can reasonably identify an individual, either directly or indirectly.

You may contact us in writing to Mahak.grover10@gmail.com for further information about this Privacy Policy.

2. What Personal Information Is Collected

Mystical Dimensions will from time to time, receive and store personal information you submit to our Website, recorded, provided to us directly or given to us in other forms.

You may provide basic information such as your name, birthday, phone number, address and email address to enable us to send you information or services, provide updates and process your product or service order.

We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information you provide while interacting with us.

3. How We Collect Your Personal Information

Mystical Dimensions collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our Website and when we engage in business activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

4. How We Use Your Personal Information

Mystical Dimensions may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available.

Mystical Dimensions will use personal information only for the purposes that you consent to including to:

• a. provide you with products and/or services during the usual course of our business activities;
• b. administer our business activities;
• c. manage, research and develop our products and services;
• d. provide you with information about our products and services;
• e. training purposes;
• f. testimonials;
• g. communicate with you by a variety of measures including, but not limited to, by telephone, email, SMS or mail;
• h. investigate any complaints;
• i. provide you with newsletters and promotional emails.

You may "opt-out" of communications.

If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our Website.

We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

If your account is deactivated by the user or gets blocked due to irregular activities, the user data will be retained by Mystical Dimensions for audit and legal purposes.

5. Disclosure of Personal Information

Mystical Dimensions may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, contractors or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

If we do disclose your personal information to a third party, we will request that the third party protect it in accordance with this privacy policy.

6. Security of Personal Information

Mystical Dimensions is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with these requirements and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Website

When You Visit Our Website

When you come to our Website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies

We may from time to time use cookies on our Website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our Website. Our Website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this Website or other websites you visit.

Third Party Sites

Our Website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Mystical Dimensions is not responsible for the privacy practices of other such websites. We encourage you to be aware, when they leave our Website, to read the privacy statements of each and every website that collects personal identifiable information.

8. Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at Mahak.grover10@gmail.com

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

9. Complaints About Privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Mahak.grover10@gmail.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

10. Changes to This Policy

Please be aware that we may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our Website. Please check back from time to time to review our Privacy Policy.